Privacy Policy


The Conceptual Institute (“we,” “us,” “our,” “TCI,” “the Institute”) takes personal privacy very seriously. As a general rule, we do not collect your personal information unless you choose to provide that information to us. When you choose to provide us with your personal information, you are giving TCI your permission to use that information for the stated purposes listed in this privacy policy. If you choose not to provide us with that information, it might limit the features and services that you can use on this website.

Generally, the information requested by The Conceptual Institute will be used to provide a website feature or service to you, such as commenting, supporting, or providing future content better tailored to your interests. A description of TCI’s intended use of that information, how that information is collected, security measures we take to protect that information, and how to grant or revoke consent for collection and use of that information will be fully described in the ‘Privacy Notice’ section of this privacy policy.

Privacy Notice

Some of the services on this website allow you to send us personal data. We will use the information you provide, such as, but not limited to, name, email address, phone number, login information, marketing preferences, social media account information, IP addresses, location data, photos, video footage with your likeness, audio recordings, educational and professional records, only to respond to your inquiry. Keep in mind that email transmissions are not encrypted by default, so we suggest you do not send sensitive information such as Social Security numbers, credit card numbers, or bank account information via contact forms.

If such information is required, it will be via a web page that clearly states the page and its transmission of information is secure and encrypted. All electronic messages received from visitors are deleted when no longer needed.

Third-Party Websites and Applications

The Conceptual Institute uses commenting and social media plug-ins and third-party websites. We use those third-party services to interact with visitors and to build our community on social media. We also use these third-party services to measure the number of visitors to our website, to interact with visitors on the site, and to make our website more useful to our community and our visitors.

In such cases, the third-party application may request an email address, username, password, internet protocol (IP) address, and geographic location for account registration or sign-in purposes. TCI does not use those third-party websites or services to collect personal information from individuals. Any personal information collected by the third-party website will not be stored or transmitted by The Conceptual Institute. TCI has no control over or access to specific login information or any other sensitive personal information provide to third-party websites.

Community Membership Profile

When you become a member of TCI community, we collect information about you, including your name, your employer’s name, your work address, including your country location. We may also collect your personal email address, a personal mailing address, and a mobile phone number. Members can voluntarily provide additional information in their membership profile, such as information about their educational background, professional experience, interests in the programs offered, a photo, social media identifiers, and some other information. Members may edit their profile at any time to change, add, or remove personal data.

We process your personal data for membership administration, to deliver member benefits to you, and to inform you of our events, content, and other benefits or opportunities associated with your membership. We may also use this information to help us understand our members’ needs and interests to better tailor our site and Solutions to meet your needs.

Members can participate in local Institute’s chapter meetings organized by volunteers which take place at their respective locations. We may collect registration information from TCI’s users, community members and their guests, which we may share with our partners and location hosts in order to verify registration status.

Personal Data for Training Purposes

When you sign up, either directly through our website, or contact us by email or through other means in order to participate in our in-person or on-line training courses delivered over a learning management system (LMS), we collect your name and contact information directly from you. Alternatively, your employer or a partner of the Institute may register you to participate in the training. Your personal data will be stored in our database and may also be shared with a delivery partner or co-sponsor of the training program or trainers.

Information for Tracking and Customization (Cookies)

The Conceptual Institute uses cookies to provide a customized user experience on the site. A cookie is a small file that a website transfers to your computer to allow your browser to remember information about your last session on that website. Your computer only shares information in the cookie with the specific website that provided it, and no other website can request that information. TCI also uses third-party analytics services (like Google Analytics) to gather this information for analysis.

The Conceptual Institute collects and temporarily stores certain information about your visit to help us to better align our content and the website design with your needs. The information these cookies collect includes:

  1. The domain you access our website from
  2. Your computer’s IP address
  3. The date and time you accessed the site
  4. The operating system of your computer
  5. The browser you’re using to access our site
  6. The Universal Resource Locators (URLs) of the pages you visit on our website
  7. Your username, if you’ve logged into the site
  8. The URL of site you came from, if you clicked a link there that brought you to our website

We may share this information internally with TCI community members or third-party contractors as needed. This information is only used to improve the website and enhance our visitors’ experience. Raw data logs are only retained temporarily for site management purposes.

Security of Your Personal Data

The Conceptual Institute takes the security of your personal information very seriously. We take many precautions to ensure that the information we collect is secure and inaccessible by anyone outside of our Institute. These precautions include advanced access controls to limit access to that information to only internal community members who require access to that information. We also use numerous security technologies to protect all data stored on our servers and related systems. Our security measures are regularly upgraded and tested to ensure they are effective.

We take the following specific steps to protect your information:

(1) Use internal access controls so that only limited community members have access to your information.

(2) Anyone with access to user information is trained on all relevant security and compliance policies.

(3) Servers that store visitor information are regularly backed up to protect against loss.

(4) All information is secured through modern security technologies like secure socket layer (SSL), encryption,                  firewalls, and secure passwords.

All access safeguards described above are in place to prevent unauthorized access by outsiders to information stored on or transmitted by our systems.

Choice, Access and Redress

You can do the following at any time by contacting us via the email address or contact form given on our website:

(1) Ask for a list of personal information we have about you, if any.

(2) Request a change, correction, or deletion of your personal information.

(3) Request that we avoid collecting anything in the future (opt-out).

If you do not wish to have cookies stored on your machine, you have the option to turn cookies off in your browser. However, keep in mind that turning off cookies may impact how this website functions. Disabling browser cookies will also impact how other websites you visit store browser cookies as well.

Whenever we collect any sensitive information (such as social security numbers or credit card information), the information is encrypted and securely transmitted. You are able to confirm this by looking for the ‘lock’ icon in the browser address bar, and also confirm that the URL link starts with ‘https.’

If you believe at any point that we are not following this privacy policy as stated, please contact us immediately via email or contact form provided on our website.

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